HOW TO CONTACT US

Please let us know if you have any questions, by sending an email to info@glava.ca . Thank you!

SHOWROOM HOURS

Mon-Fri     9:00AM - 5:00PM
Saturday   Appointment Only
Sunday     Closed

Frequently Asked Questions

 

All of our cards are made from full PVC plastic – not encapsulated cardboard. All our cards also come with rounded corners as standard. We import all our raw plastic material from Germany.
We can offer Hard Copy proofs (also referred to as a wet proof) if required. Please contact us for further details where a team member will be happy to help.
We currently accept payment via PayPal, Visa, Master Card, Direct Transfer, and Email Transfer. Please note we cannot go to print with your order until we have received cleared funds into our account.
Yes we do. Call us today on 1 888 415 6855 to discuss your requirements and see if you qualify for a trade account.
Yes, we will be glad to send you some free samples of our cards. Simply call us at 1-(888) 415-6955 or email us at info@glava.ca and we will promptly send you some.
You can choose between three free options; 1)0.55mm 12mil 2) 0.76mm 30mil (Standard Credit card) 3) 0.84mm 40mil. The price is the same for all three options
We would be happy to make a design for you. Our prices range start from $100 depending on your design. 
Standard orders will take at least 10-15 business days for the product to arrive at your door after we have received your approval to begin production. Specialty cards may take longer. Turnaround time varies depending on options and quantities of orders. Order processing may be rushed to 5-7 business days for an additional cost.
We require payment before we begin to design or process your order. If your print fee total is over $100.00 then we will require a 50% deposit to proceed. Remaining balance is due before we ship your cards to you.
You can cancel before we start our final production. After we have received your signature of approval for production there are no refunds. Cancellations before the final approval are available for full refund. There is a $20.00 service fee that is non-refundable.
We have a minimum order of 500 cards. Because of our competitive prices, we cannot go any lower than that minimum order.
Depending on the specifications, we will do our best to match the lowest price you have quoted from others. We cannot guarantee that we will match any price given. We must see a proper quote from the company that has quoted you lower than what we have quoted.

 

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